E: LUGGAGE POLICY
1. Each passenger may have ONE (1) LARGE suitcase/backpack
50lbs (23 kg), Maximum – Unless additional luggage
is paid for in advance.
2. Each passenger may have TWO (2) SMALL carry-on
lap bags, 16lbs (7.4kg), Maximum – Unless additional
luggage is paid for in advance.
3. IF YOU PLAN TO HAVE MORE LUGGAGE THAN LISTED ABOVE
YOUR RESERVATION MUST BE MADE BY RECORDED PHONE LINE.
4. Drivers WILL photograph and/or video record ALL
items transported if they feel the need to do so.
Drivers that determine, NOT the passenger(s), that
he/she CAN safely and securely transport ANY additional
luggage/items that WERE NOT DECLARED prior to making
the reservation, the driver is required to contact
their office and the passenger will be sent an invoice
to the email address on file for the additional luggage
fee. Our additional luggage fee is seventy-five dollars
and zero cents ($75.00) for the first item, and twenty-five
dollars and zero cents ($25.00) for each additional item
prior to transporting.
5. WE ARE NOT A MOVING COMPANY. Odd shaped packages,
suitcases, backpacks, motorized/non-motorized
scooters/wheelchairs, bikes, boats, live/dead fish, farm
and/or domestic animals, live/dead plants, reptiles,
etc., that will NOT fit securely and/or safely in our
vehicle(s) as determined by OUR driver, NOT the
passenger(s), and/or weigh more than 50lbs (23 kg),
MAY BE refused for transport. This MAY cancel your
reservation and transportation service WILL NOT be
provided to the client and/or clients’ passengers.
6. PASSENGERS CANNOT ASSIST WITH LOADING/UNLOADING
ANY ITEMS DUE TO INSURANCE POLICY, PASSENGERS THAT
CHOOSE TO LOAD AND/OR UNLOAD THEIR OWN LUGGAGE DO
SO AT THEIR OWN RISK.
7. We DO NOT transport any items outside of our vehicles,
NO EXCEPTIONS WILL BE MADE TO OUR LUGGAGE POLICY
F: PASSENGER DAMAGE(S) TO OUR VEHICLES
1. Damage(s) caused to our vehicle(s) by the client
and/or clients’ guests WILL result in a DAMAGE CHARGE
FEE of the actual cost of all damage(s) in addition
to four hundred dollars and zero cents ($400.00)
per day that our vehicle is out for repairs.
2. Client and/or the clients’ guests that get sick,
for ANY reason in our vehicle(s) will be charged a
HAZMAT CLEAN UP FEE of two hundred dollars and zero
G: PICK UP AND TEN MILE RULE - EXTREMELY IMPORTANT
1. Reservations that require our driver to pick up
and/or drop off more than ten (10) miles outside of
Williams, AZ and/or outside of Flagstaff, Arizona,
MUST BE BOOKED BY RECORDED PHONE LINE. We DO pick up
and/or drop off more than ten (10) miles from both
cities, but there is an additional charge for this
service. Reservation made online without calling us,
with a pickup and/or dropoff of MORE THAN 10 miles
from Williams and/or Flagstaff, Arizona will
automatically cancel said reservation and the client
WILL be called to book at the correct price.
H: CREDIT CARD CHARGEBACKS (calling your credit card to dispute a charge)
1. If the client named on this reservation contacts
their credit card company to dispute/chargeback ANY
of our fees related to non-refundable reservations,
cancellations, late pickup, gratuity, delay, damage,
hazmat clean-up, change of reservation and/or our ten
(10) mile rule fee. We will report the dispute/chargeback
as fraud to the credit card company. Additionally, we
will file a police report with the Williams Police
Department, Williams, Arizona, for theft of services.
We will also file legal action based on this police
report with our Municipal Court House should such action
2. ALL Passengers agree in advance that we may give a
copy of these terms and conditions, all recorded phone
conversations, emails, text messages, signed documents,
and/or photos/videos recorded by us to clients’ credit
card company as proof of legal agreement.
3. THESE TERMS AND CONDITIONS are a legal binding
contract and by booking a reservation with us you
agree to ALL HEREIN. We provide more than one
opportunity to every client to read and accept our
terms and conditions prior to booking and paying for
their reservation. We have NO FINE PRINT, we are
upfront about everything that is necessary to provide
our service for over 20 years. If for ANY REASON you
DO NOT agree to ALL of our terms and conditions,
PLEASE DO NOT BOOK WITH US.
Should legal action become necessary to enforce ANY
and/or ALL of our terms and conditions, the client
named on the reservation WILL be responsible for 100%
of ALL court and attorney costs. The financial
institution that issued the credit card used to pay
for the reservation and agreed to chargeback ANY or
ALL parts of your non-refundable reservation will
also be named in ALL court proceedings. Judgments
found in our favor will be charged at an annual
percentage rate of twenty percent (20%).
A Division of Anywhere Taxi and Shuttle, Williams Taxi and Shuttle, Cactus Taxi, and Flagstaff Taxi